FAQ

How often do you re-stock or update your online store?


Our online store is updated with every New Release of High Tea with Mrs Woo clothing range. This happens seasonally (Spring, Summer, Autumn, Winter, Holiday) but special releases also occur throughout the year. Best to Subscribe to our mailing list to stay informed!

For other products, new stock is released online throughout the year.

 

Where are your products made?


High Tea with Mrs Woo garments and accessories are proudly made in Australia from our studio workshop in Newcastle NSW.

Goods that we present from other designers, makers and artisans are sourced directly from their studios and workshops. We choose products that are crafted from small-scale, ethical, family-run, long-established and thoughtful production means.

 

Do you custom-make?


No, we do not offer a custom-making service.

We may be able to shorten or lengthen a garment (depending on the style). Please contact us directly to enquire further.

 

Do you do repairs or alterations?


We do not offer an alterations service and we only do repairs to garments and products that we have made ourselves.

If, within 14-days of your purchase you find a fault in a High Tea with Mrs Woo garment, we will repair it where we can or replace the garment. Please see our Returns & Exchanges for in-depth information.

 

What’s the best way to wash these garments?


The best way to care for your garments is by wearing, storing and laundering properly, keeping them clean and in good repair. Care instructions are attached to the garments. Refer to our Garment & Fabric Care for in-depth information.


These are just a few common questions that we get asked. If you can’t find the answers you seek here, do please get in touch by sending us your enquiry via our 
contact page.