Upon using our website and online store, you are accepting our High Tea with Mrs Woo’s terms and conditions.

Ordering & Purchasing

When you order from this website, you agree to pay the stated price for that product and applicable shipping charges. Goods from this website will remain the property of High Tea with Mrs Woo until they are fully paid for.

Payment

High Tea with Mrs Woo accepts VISA, Mastercard and PayPal payments in-store, online and over the phone. For online shopping, credit card payments are processed via Shopify payment merchant.

Pricing

All items are listed in Australian Dollars (AUD), includes GST, excludes freight, any other sales tax and duties, exchange rates differences, insurance and handling charges unless stated.

Cancellation

High Tea with Mrs Woo reserves the right to cancel your order prior to payment being processed. You are not permitted to re-sell any products that you purchase from this website to a third party without prior written consent from High Tea with Mrs Woo Pty Ltd.

Security

The security of your personal information is important to us and is treated with great respect. Your account information is protected by Shopify where access is limited to authorised and responsible staff. Sensitive information, such as credit card number, is encrypted using Secure Socket Layer technology (SSL).

However, there is no method of transmission over the internet or method of electronic storage, that is 100% secure. We follow accepted industry standards to protect information submitted to us but we cannot guarantee absolute security.

Mobile SMS / Text Messaging Service

Last updated: July 1, 2025

The High Tea with Mrs Woo mobile message service (the "Service") is operated by High Tea with Mrs Woo (“High Tea with Mrs Woo”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to High Tea with Mrs Woo’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of High Tea with Mrs Woo through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with High Tea with Mrs Woo. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to htwmrswoo or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other High Tea with Mrs Woo mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to htwmrswoo or email hello@highteawithmrswoo.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Subscription Information

You may change your subscription, unsubscribe or opt-out from our marketing activities at anytime by emailing “UNSUBSCRIBE” as the subject to hello[at]highteawithmrswoo[dot]com[dot]au