Shipping Information

Shipping is simple and straightforward. We use Australia Post which provides tracking information from placement to delivery and allows you to pick up from your local Australia Post outlet if you miss your delivery.

Please be sure to indicate your daytime address for deliveries.

Any irregular or additional freight and handling that need to be charged will be arranged with you before finalising payment and delivery. High Tea with Mrs Woo will not be liable for any loss or damage caused directly or indirectly by any delay in or failure of delivery by Australia Post.

For FREE SHIPPING, please subscribe to our newsletter to receive the promotions.

Shipping within Australia

Shipping within Australia is available at the following flat fee rates 

Standard Post $10.00
Express Post $20.00
Gold Threads ONLY $5.00
No fee

STANDARD POST shipping will be delivered within 3-10 business days by Australia Post (expect a slightly longer wait if your destination is in regional or remote areas).

EXPRESS POST shipping will be delivered within 3-5 business days by Australia Post.

PICK-UP IN-STORE means your order will be prepared for you to collect from the store. You will be notified by email when your order is ready. Please collect from Shop 6 / 18 Wolfe Street, Newcastle.

GOLD THREADS ONLY shipping option is applicable to Gold Thread orders that do not include any other items at Checkout.

International Shipping

International shipping is available at a flat fee rate of $40AUD International Standard.

Your orders will be delivered via Australia Post’s trackable* International Standard service. It is affiliated with the postal services within your country. The estimated delivery time between metro areas of major cities is 6+ business days (expect longer if your destination is in regional or remote areas). This excludes time in customs (if applicable) and may be subject to delay due to causes outside of Australia Post's control.

*Tracking not available for all countries and additional charges may apply. We will let you know if this is the case for your country.